ПРОДЛЕНИЕ ПЕРИОДА ВОЗВРАТА

  • Правонаотказ
  • Oт товара в соответствии с п. 52 законодательного постановления 206/2005 и поправками к нему в рамках законодательного постановления 21/2014 клиент может по любой причине, без необходимости обосновывать решение и без штрафных санкций отказаться от условий, а также от договора покупки в течение 14 (четырнадцати) рабочих дней со дня получения товаров.

    Для осуществления права на отказ, о котором указано выше в п.5.1 Клиент должен отправить FiloBlu соответствующее оповещение в течение указанных сроков на следующий электронный адрес customercare@barrett.com  или используя предусмотренную форму на Сайте.

    Зарегистрированные пользователи могут получить доступ к разделу «Возврат» панели управления пользователя и управлять запросами на возврат.

    Незарегистрированные пользователи должны заполнить форму по одному из следующих адресов:

    https://www.barrett.it/ru/guest/order/

    5.3 In the case of withdrawal, the Customer must, at his/her own expense, return the products to Barrett within 14 (fourteen ) days of said withdrawal, to the following address: Via Gesù 9 20121 Milano Italy. Il suddetto termine sarà rispettato se il Cliente eseguirà la rispedizione prima della scadenza del periodo di 14 (quattordici) giorni, indipendentemente dalla data in cui successivamente i Prodotti saranno effettivamente riconsegnati a FiloBlu. La merce dovrà essere restituita integra, completa di tutte le sue parti e negli imballi originali (buste e confezioni), custodita ed eventualmente adoperata per il tempo strettamente necessario per stabilirne e verificarne natura, caratteristiche e taglia, secondo la normale diligenza, senza che vi siano segni di usura o sporcizia, nel rispetto delle condizioni di seguito riportate:

    • the right of withdrawal may be applied to the Product purchased in its entirety; it is not possible to exercise the right of withdrawal solely for a part of the Product purchased (e.g.: accessories, additions, etc...);
    • for withdrawal to be possible, the Product must be unopened and returned in its original packaging, complete in all parts (including packaging, any documentation and accessory items, such as labels, cards, tags, seals, etc.);
    • the shipping costs (and any customs duties, if present) to return the Product will be paid solely and exclusively by the Customer.
    • the Customer is solely and exclusively liable for shipment of the returned Products, up until certified receipt at the warehouse indicated by Filoblu;
    • in the case of damage to the goods during transport, FiloBlu will notify the Customer, to allow him/her to submit a claim against the courier chosen and obtain the relative refund; the Product will then be placed at the disposal of the Customer and the withdrawal request simultaneously cancelled;
    • FiloBlu may not be held liable, under any circumstances, for damage, theft or loss occurring during or dependent upon shipment for return.

    В соответствии с п. 56.2 законодательного постановления 21/14 FiloBlu полностью возместит клиенту уплаченную сумму за вычетом дополнительных затрат на доставку товара и выплату таможенных импортных пошлин в течение 14 (четырнадцати) дней с момента отказа от товара посредством процедуры списания уплаченной суммы. сумма будет возвращена с помощью метода оплаты, выбранного клиентом для первоначального платежа, если стороны не договорятся об ином. в любом случае клиент не понесет никаких дополнительных затрат в связи с возвратом этой суммы. FiloBlu может приостановить возврат денег до момента получения возврата или же дfо момента, когда клиент докажет, что корректно отправил возвращаемый товар, если это произойдет раньше.

    5.5  The Customer is liable for any loss in value of the Products resulting from handling other than what is strictly necessary to establish the nature, characteristics and functioning of said Products. Consequently, if the returned Products are damaged (e.g. signs of wear and tear, scrapes, scratches, dents, etc.), not complete in all parts and accessories (including the labels and tags attached to the Product, which must be unaltered and still attached), not accompanied by the instructions/notes/manuals attached, by the original packets and packaging and by the warranty certificate, if present, the Customer will be liable for said lower value of the Product and will only be entitled to a refund of the amount corresponding with the residual value of the Product. For this purpose, the Customer is asked not to handle the Products beyond what is strictly necessary to establish their nature, characteristics and functioning and to cover the original wrapping of the Products with protective packaging which ensures it is not damaged and is protected during transport, including against writing or labels. FiloBlu reserves the right to check the conditions in which the Products are returned after the right of withdrawal is exercised and to inform the Customer via e-mail of any loss in value of the Products resulting from handling other than what is strictly necessary to establish their nature, characteristics and functioning, and to make the refund referred to in Article 5.4 above taking said lower value into account.